These terms apply to your browsing and use of this website, as well as ordering products or services through this website.
Before using this website or any part of it, please read the following provisions carefully. By using this website or any part of it, you indicate that you have read these terms and conditions, and you accept and agree to be bound by these terms and conditions.
General Terms
- This website will strive to provide the latest information on products, prices, and inventory availability, and reserves the right to change product prices without prior notice.
- If any product is unavailable and cannot be provided to customers, this website has the right to refuse the order or offer a product of the same type and price as a substitute.
- If we cannot provide any product or service on your order, we will notify you via phone or email.
Shopping Terms
- The value of all products is calculated in Hong Kong Dollars, and the value is based on what is shown at the time of ordering. After a customer successfully places an order, the customer must pay the amount using Visa/MasterCard/ApplePay/GooglePay/Alipay/WeChatPay when ordering the products.
- This website will not bear any responsibility when the bank or third-party merchant’s credit card transaction processing channel experiences a malfunction.
- This website will provide services based on the information provided by the customer.
- If the order is affected due to incorrect information provided by the customer or any factors that cannot be controlled by this website, this website shall not be held responsible.
- This website retains ownership of the products until they are delivered to the customer, but if any loss is caused by the customer’s additional requests, our company shall not be held responsible.
- Customers will receive a shopping receipt upon receiving the products for record-keeping.
- Please note that all mailing risks (including delays, damage, loss, or accidental theft caused by mailing) must be borne by the buyer, and we will not be held responsible in any way. If you need proof from us that the products have been mailed, we can provide mailing proof.
Force Majeure
- If the service you require cannot be accurately provided due to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, or any situations that this website cannot control, this website will not bear any responsibility to users or any third parties.
Privacy Policy
- This website respects and strives to protect customer privacy under Hong Kong law, and only authorized personnel may access it.
- The data collected by this website will be kept for a reasonable period and will be used to help this website conduct market research to provide more products and services.
- Customer personal information may be used for our company’s promotion, publicity, or building good customer relationships. If you do not wish to receive such information, please contact this website first.
Our company, “Hong Kong Noufarm Food Limited,” reserves the right to modify these terms and conditions.
In case of any dispute, this website reserves the final decision rights.