1. Privacy Policy

We are Hong Kong Noufarm Food Limited (referred to as “we,” “our company”), and we own and operate the website www.q2dumplings.com (referred to as “this website”). Our website provides an online shopping model via the Internet (including through the use of applications) and offers one-stop delivery services (“Services”). We value your privacy and strive to maintain the confidentiality of your personal information. This privacy policy applies to all products and services we provide and explains how we may collect, use, and disclose your personal information. This privacy policy is governed by and complies with the relevant provisions of the Personal Data (Privacy) Ordinance (Hong Kong Ordinance No. 486) (hereinafter referred to as the “Privacy Ordinance”).

Our Company Policy
You do not need to provide any personal information to browse or use this website. When you register to use our services or online content, we will collect your personal information so that we can provide services to you. You may refuse to provide us with personal information, but in this case, we may not be able to provide services to you. By providing personal information, you agree that we will use your personal information as stated in this privacy policy.
 
Categories of Personal Information Collected
Our company may request you to provide the following personal information for registration and management of your services. Without such information, it would be impossible to meet your service requirements. This type of information includes (but is not limited to):
  1. Name
  2. Contact details, including contact person’s name and phone number, or email address, shipping address.
 
In some cases, you may need to provide certain information as required so that we can improve our products and services and provide you with information categories that meet your needs. In most cases, you may choose not to provide this type of information. However, if the service is personalized or the supply of products requires you to provide all requested information, not providing such information will prevent our company from providing the required service. This type of information includes (but is not limited to):
  1. Gender
  2. Interests and leisure activities
  3. Other relevant products and services that have been used.
 
Our company’s web server will also collect information about you during your Internet connection, in anonymized form for comprehensive statistics on server usage, to enhance services and better meet the needs and expectations of visitors to our company’s website. This type of information includes (but is not limited to):
  1. Browser type and version
  2. Operating system
  3. Internet Protocol (IP) address and/or domain name.
Direct Marketing
 
If you have provided us with identifiable personal information, you may occasionally receive phone calls, emails, or direct promotional messages from us or our affiliated companies. We primarily communicate with you via email. If you wish to unsubscribe from direct marketing, you can click the unsubscribe link in the promotional email, and we will remove you from the communication list without requiring any fee from you.
 
Data Retention
 
When you conduct business with us, we will keep records of your online transactions for audit purposes. Our general policy is to retain such information for a reasonable period. We do not provide facilities for you to delete personal information we hold online.
 
Data Disclosure
 
Only authorized personnel may access your personal information. If it is necessary to delegate other units to provide services due to business needs, this website will strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure they will indeed comply.
 
Accessing and Correcting Data
 
If you wish to access and/or correct the identifiable personal information you provided to us online, please contact us by email at:
 
Use of “Cookies”
 
When you browse our company’s website, unless otherwise specified, our company will only record that you have visited and will not collect any information that can identify you personally. Cookies (if any) used in any part of this website are not used to collect personally identifiable information. Cookies are computer files stored on internet users’ computers, used to obtain configuration data and analyze internet users’ browsing habits. Cookies can eliminate the trouble of re-registering every time you visit the website and are commonly used to track the web page topics you prefer to select. You have the right to choose not to accept Cookies, but this may prevent you from using or activating certain functions of our company’s website.
 
Linked Websites
 
This privacy policy statement applies only to our company’s website. Our website may contain links to other URLs and websites. Whenever you activate any such linked URL, such as clicking on any advertiser’s link, you have left our website; and any personal information or any other information you provide to any other party after leaving our website is not within our company’s control. You must bear all risks of browsing or using other websites.
 
Notification of Privacy Policy Changes
 
This website may revise this privacy policy at any time. If we make any changes to the policy, we will publish it on this website. If you have any questions about the above privacy statement, please contact us via email at info@q2dumplings.com.

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